GDPR: Privacy Policy, Cookies & Data Protection

Concerned with individuals' rights, particularly regarding automated processing, and in the interest of transparency with its customers, Binom Mobile has implemented a policy outlining all such processes, their purposes, and the actions available to individuals to better exercise their rights.

For more information on personal data protection, we invite you to visit the website: https://www.cnil.fr/

The currently online version of these terms of use is the only one enforceable for the duration of use of the website until a new version replaces it.

Cookies

A cookie is a small computer file, a tracker, placed and read when, for example, visiting a website.

The use of these tools is subject to your consent unless they are strictly necessary for the operation of the site.

Personalization Cookies:

  • Third-party cookies for analysis purposes.

Functional Cookie (Mandatory):

  • Necessary for browsing this site and using its functions.
  • Identifies you as a user and records your preferences such as language and currency.
  • Personalizes your experience based on your browsing.

Upon your first visit to this site, an explanatory banner regarding the use of cookies will appear. By saving your preferences, the client and/or prospect will be deemed informed and have accepted the use of said cookies. The user has the option to disable cookies from their browser settings.

All collected information will only be used to monitor the volume, type, and configuration of traffic on the site, to develop its design and layout, and for other administrative and planning purposes, and more generally, to improve the service we offer you.

Data Collection and Protection

Your data is collected by Binom Mobile.

Personal data refers to any information related to an identified or identifiable natural person (data subject). A person is considered identifiable if they can be identified, directly or indirectly, including by reference to a name, identification number, or one or more specific elements related to their physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal information that may be collected on the site is used by the publisher to manage relationships with you and process your orders.

The personal data collected includes:

  • Identity Data: First name, last name, date of birth, identification number, age, business profile
  • Contact Data: Email, postal address, phone number
  • Location Data

Rights Related to Personal Data

In accordance with the applicable regulations on personal data, users have the following rights:

Right of Access: Users can exercise their right to access their personal data by writing to the email address provided below. In this case, before implementing this right, the Platform may ask for proof of the user's identity to verify its accuracy.

Right of Rectification: If the personal data held by the Platform is inaccurate, users can request to update their information.

Right of Deletion (Right to be Forgotten): Users can request the deletion of their personal data, in accordance with applicable data protection laws.

Right to Limit Processing: Users can request the Platform to limit the processing of their personal data in accordance with the scenarios provided by the GDPR.

Right to Object to Data Processing: Users can object to their data being processed in accordance with the scenarios provided by the GDPR.

Right to Data Portability: Users can request that the Platform provide their personal data to transfer it to a new platform.

You can exercise this right:

  • By sending us a letter to the following address: 48, Rue Claude Balbastre - 34070 MONTPELLIER (France)
  • By contacting us via email at: contact@binom-mobile.com
  • If you have an account on the site, in the "My Account" section > "My Personal Data"

Any request regarding the first two points must be accompanied by a copy of a valid identification document, signed, and include the address where the publisher can contact the requester. The response will be sent within one month of receiving the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests require it.

Additionally, since law n°2016-1321 of October 7, 2016, individuals have the option to organize the fate of their data after their death. For more information on this subject, you can visit the CNIL website: https://www.cnil.fr/.

Processing of Your Personal Data

Binom Mobile processes personal data only for specific, legitimate, and explicit purposes. Binom Mobile does not process these data in a way that is incompatible with these purposes.

The purposes pursued by Binom Mobile are as follows:

  • Processing of contact form data: Collecting, transmitting, and recording data to contact the company (sending a response email).
  • Customer knowledge and website audience statistics: Binom Mobile may use data to better understand its customers or for statistical purposes to analyze the activity on our site and improve the services we offer. We measure audience data, such as the number of pages viewed, the number of site visits, visitor activity, and their frequency of return.
  • Newsletter and email communication: After creating your account and unless you opt-out, you will receive information and offers from us via electronic communication (email). We measure the open rate of our electronic communications to better tailor them to your needs.

Who are the recipients of your data?

The collected data is intended for the site's internal services and its subcontractors. The processed data may also be shared with competent authorities, upon their request, in the context of legal proceedings, judicial investigations, or information requests from authorities, or to comply with other legal obligations.

Subcontractors:

  • OVH (Website and email hosting)
  • Google Analytics (Statistical tools)
  • UPS (Courier service)

Are your data processed outside the EU?

The collected data is not expected to be processed outside the European Union. If this were to occur, Binom Mobile would take necessary measures with its subcontractors and partners to ensure an adequate level of protection for your data in full compliance with applicable regulations.

How is your data secured?

Binom Mobile ensures that your data is processed securely and confidentially, even when certain operations are carried out by subcontractors. To this end, appropriate technical and organizational measures are implemented to prevent the loss, misuse, alteration, or deletion of your personal data. These measures are tailored to the sensitivity level of the data being processed and the risk level of the processing or its implementation.

Retention Period of Personal Data

The Administrative Retention Period (DUA) is the period during which documents, data, or information that has been archived must be retained and kept in a condition to be consulted and used, either by those who produced them or by archive services.

Below are the applicable Administrative Retention Periods (DUA) for the main procedures managed by Binom Mobile. The DUA covers the retention period in active files and internal archives:

  • Processing of contact form data: 3 years
  • Request to the data controller: 3 years